Terms and Conditions of Service
Effective date: 03/06/2026
Welcome to Shubi Hubi Studio. By using this website or placing an order, you agree to the following terms and conditions. We invite you to read them carefully before using our services.
Owner
This website is operated by Clarissa Cucciniello, VAT number IT03206180642.
For any information, you can contact us via the
.
Terms of Use
By using this website, you confirm that you are of legal age or that you are using it under the supervision of an adult. You agree not to use the website or products for illegal or unauthorised purposes and to comply with applicable laws, including copyright regulations.
Products & Availability
We make every effort to accurately display our products, but we cannot guarantee that colours and details will be identical across all devices. Handmade products may show slight variations and irregularities due to the artisanal process. Images are for illustrative purposes only and may differ slightly from the actual product. Prices and availability are subject to change without notice. We reserve the right to modify or remove products and/or the Service (or any part or content thereof) from the website at any time and without notice. We shall not be liable to you or any third party for any modifications, price changes, suspension or discontinuation of the Service.
Purchase Process
Every step from selecting a product to submitting your order is part of the purchase process. By placing an order:
- You agree to provide accurate, complete and up-to-date information
- You agree to pay the stated price, including any additional charges
Submitting an order constitutes a purchase offer. The contract is considered concluded upon receipt of the order confirmation email. We reserve the right to refuse or cancel an order in the event of:
- Incomplete or incorrect information
- Product unavailability
- Payment-related issues
Payments
Payments are processed through third-party service providers. We do not store or have access to complete payment method details. Accepted payment methods are displayed during the checkout process. If a payment is unauthorised or unsuccessful, the order will not be processed.
Shipping & Delivery
Shipping methods, timelines and costs are detailed in our
, which forms an integral part of these Terms.
Returns & Refunds
Return and refund conditions are described in our
. By completing a purchase, you agree to these conditions.
Custom Products
Custom or made-to-order products are non-refundable. By completing your purchase, you expressly accept this condition and acknowledge that such products are created specifically for you.
Intellectual Property
All content on this website (images, illustrations, texts, graphics and designs) is the property of Clarissa Cucciniello and is protected by copyright law. Purchasing a product does not transfer any rights of use, reproduction or distribution. Using any content from this website for commercial purposes without authorisation is strictly prohibited. Personal sharing of content available on this website is permitted with attribution to the author.
Limitation of Liability
We are not responsible for:
- Any disruptions or malfunctions of the website
- Differences between expectations and product characteristics, within the limits of handmade craftsmanship
- Indirect, incidental or consequential damages arising from the use of the website or the purchase of products
Statutory consumer rights remain unaffected. In particular, the provisions on the legal guarantee of conformity under European regulations remain applicable.
Account
If you create an account, you are responsible for the security of your credentials and for all activities carried out through your account. You are free to close your account and stop using the Service at any time. We reserve the right to suspend or delete accounts in case of misuse or violation of these Terms.
Third-Party Materials
Some content, products and services available through our Service may include third-party materials. We are not responsible for any damages related to materials provided by third parties. Any claims, requests, concerns or questions regarding third-party products should be directed to the relevant third parties.
Errors & Inaccuracies
There may occasionally be errors or omissions in product descriptions, pricing or availability. We reserve the right to correct any errors and to cancel or update orders accordingly.
Changes to the Service
We reserve the right to modify, suspend or discontinue the website or services at any time, with or without notice.
Changes to the Terms and Conditions of Service
We reserve the right to update, modify or replace any part of these
Terms and Conditions of Service
by posting updates and/or changes on our website. It is your responsibility to check this page periodically for any changes. Your continued use of or access to the website after the posting of any changes constitutes acceptance of those changes. You can review the most current version of the
at any time on this page.
Governing Law
These Terms are governed by Italian law.
Dispute Resolution
In the event of a dispute, we invite you to contact us to find an amicable solution. The right to refer the matter to the competent authorities remains unaffected.
Privacy
The processing of personal data is governed by our
.
Contact
For any questions about these Terms, you can contact us via the
, we'll be happy to help!