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You can fill in the form above in detail. Use the last section to tell me *a few more details* — help me get to know you better :) If you'd like to add your Instagram profile, it would be lovely to put a face to your name!

A stationery suite consists of a set of illustrations created especially for you, which will decorate all the elements you choose for your event or wedding. The uniqueness of what we offer lies in the fact that the illustrations are not part of a catalogue — they are created *based on each individual request.*

For live painting I favour *watercolour*, and many of the catalogue pieces or stationery suites are also made with the same technique. I also use *oil paint, gouache and acrylic*, especially for the one-of-a-kind pieces you can find in my Shop.

In the catalogue you will find a selection of watercolours available for reproduction: this means they can be ordered individually or in large quantities, depending on your needs — each piece will be unique because the watercolour is made by hand. *Use the order notes to include all relevant details*, such as the delivery date and packaging. I personally oversee every order, so if needed I will get back in touch to discuss it :)

My favourite service is the one that involves creating travel-style sketches: they can be personalised by the couple or the event organiser, and up to three different sketches can be made, allowing guests to choose the one they like best as a special keepsake. With the *Combined Service*, the sketches as wedding favours can be paired with the portrait entertainment, engaging guests in the live painting while also providing unique favours they can later frame in their homes.

Yes — you can choose to have only the digital version and handle printing and packaging yourself, or *entrust that aspect to us* and receive all the finished, printed and packaged elements.

I work with *weddings, private events, institutional and corporate events*. I put the same commitment into all of them equally, even though they differ from one another and the way they unfold varies. For example, a wedding requires a greater time commitment and may last longer than a birthday party.

I am based in *Prata Sannita* (CE). I try to reach anywhere in Italy — I work in Sicily as well as Lombardy — but it depends on the feasibility of travel and the events calendar. We will discuss this together, evaluating the best way to reach you and calculating an estimated cost to cover any travel expenses.

To preserve your products as best as possible, you can follow the care instructions included with your order. In general, we recommend avoiding *prolonged exposure of the artworks to direct sunlight*, to keep the colours and quality intact over time.

Yes, for special requests you can write everything in the order notes.

All artworks are drawn and *handmade in Italy.*

Yes, for some products it is possible to select the desired quantity. In this case, the product can be *crafted by hand in multiple copies*, maintaining the characteristics and care typical of handmade work. If the option to select a quantity is not available, it means the product is a one-of-a-kind piece or is available in very limited quantities.

As much as I would love to accept all commission requests, I sometimes have to decline — either because they are too far from my illustration style or because they are *not compatible with the work/events calendar* I have planned.

For watercolours and handmade products, production times can vary depending on the complexity of the order, ranging from a minimum of 7 days to a maximum of 20 working days.

Shipments are made via Poste Italiane. In *Italy*, the shipping cost is *€8.00* and delivery times are approximately 5–6 working days. For *international* shipments, the cost is *€30.00.* For all orders over *€79.00, shipping within Italy is free.*

Yes, you will receive an email with the tracking number to follow your shipment as soon as the order has been handed over to the courier.

Yes, I ship to several countries abroad. During the purchase process you can select your desired destination and automatically view the applicable shipping costs.

Shipments within Italy are not subject to customs duties or taxes. For orders destined abroad, any duties, taxes or customs clearance costs may be applied by the authorities of the destination country and are the responsibility of the customer. For more information, please consult our Purchase and Shipping Policy.

If your order has not arrived or appears to be lost, you can write to us via [support form](support) and we will do our best to help you :)

You can submit your return request via [support form](support). It will be reviewed and, only if approved, the return or exchange procedure will be initiated. You can request a return within 14 days of the order, but for more information please consult our Purchase and Shipping Policy.

*Returns or refunds cannot be requested for personalised products.* For more information, please consult our Purchase and Shipping Policy.

Orders are taken on and processed as quickly as possible, so *the time available to request changes is limited.* If you need to make a change to your order, please contact us as soon as possible via [this form](support), stating the changes you require.

Many products are handcrafted to order. If an item is temporarily unavailable, you will need to wait until it is made available for purchase in the Shop again. For limited-edition or numbered products, restocking may not be planned, as these are one-of-a-kind pieces or available in very limited quantities.

Immediately after completing your order, a confirmation email is sent to the address provided at the time of purchase. If you cannot find it in your inbox, we recommend checking your spam or junk mail folder as well. If the email is not there, you can contact us via [this form](support) and we will verify as soon as possible.

If you received items different from those ordered, please contact us via [this form](support), stating the products received by mistake and those missing. We will investigate the situation and help you resolve the issue as quickly as possible.

Every order is carefully checked before shipping. However, damage or issues may occur during transport. If you received a defective or damaged product, please contact us via [this form](support) describing the problem and, if possible, *attaching some photographs.* We will evaluate the most suitable solution together, which may include replacing the product or, where applicable, initiating the return procedure.

A refund can be requested after the return request has been approved and the condition of the returned product has been verified. Once authorised, the amount will be credited back to the same payment method used for the purchase. Credit times may vary depending on the banking circuit and may take a few working days.

Several payment methods are accepted to make purchasing simple and secure. You can pay with the main credit and debit cards, including Visa and Mastercard, or via PayPal, Google Pay and Apple Pay.

If you have received a discount code or gift voucher, enter it on the *order checkout* page. Once entered, the total amount of your order will be recalculated.